Privacy Policy – Crown Closings (Updated for Transaction Coordination Services)

What information do we collect?

We collect information from you when you subscribe to our newsletter, fill out a form, request transaction coordination services, or submit documents or details related to a real estate transaction.

We may also collect non-identifiable technical data about your device—such as IP address, operating system, and browser type—through Google Analytics. This helps us improve site performance and user experience and does not personally identify you.

When registering or submitting information on our website, you may be asked to provide your name, email address, phone number, mailing address, or transaction-related information. You may browse our site anonymously.

If Crown Closings is ever acquired or merged with another company, we may transfer your information as part of that transaction. We will notify you before any such transfer occurs.

What do we use your information for?

To send SMS communications (only with your explicit consent)

We may use your phone number to send transactional updates, service notifications, or promotional messages, but only if you have opted in to receive such messages.

Information we collect may be used for one or more of the following purposes:

To provide transaction coordination services

Any information submitted—such as contact details, property information, contract documents, or transaction-related data—is used solely to facilitate the successful coordination of your real estate transaction.

To communicate with you

We may use your email or phone number to provide updates, respond to inquiries, deliver transaction-related notifications, or send service-related information.

To process payments (when applicable)

If you pay for TC services online, your information may be used to complete billing or payment transactions.

How do we protect your information?

We implement industry-standard security measures to maintain the safety of your personal and transaction information. This includes secure systems, limited access, and encrypted connections where appropriate.

Do we disclose your information to outside parties?

We do not sell or trade your personal information.

We may share information only with:

  • Trusted third parties who assist us in performing transaction coordination services (such as software providers, e-signature platforms, payment processors, etc.), provided they maintain confidentiality.

  • Parties legally involved in the real estate transaction, but only when directly necessary (e.g., agents, title companies, lenders, inspectors).

  • Legal authorities if required to comply with the law or protect our rights.

Non-personally identifiable visitor data may be used for analytics, marketing, or general site improvement.

Third-Party Links

Our website may contain links to third-party services or resources. These websites operate independently and have their own privacy policies. We are not responsible for the content or practices of third-party sites.

Third-Party Services

Third-party providers we work with may collect or use your information to perform services on our behalf. Examples include:

  • Payment processors

  • E-signature tools

  • CRM or scheduling software

  • Cloud-based transaction management systems

Some providers may operate in different jurisdictions. Your information may therefore become subject to the laws of that jurisdiction.

If you leave our website or are redirected to a third-party application, those systems’ privacy policies apply.

Remarketing & Cookies

Crown Closings may use remarketing technologies (such as Google or Facebook) to display relevant ads to prior visitors. These services use cookies to show ads based on past website activity.

These cookies do not collect identifiable personal information.

You may update your ad preferences or opt out in the settings provided by each platform.

California Online Privacy Protection Act Compliance

We do not sell or share your personal information with third parties for marketing purposes.

Children’s Online Privacy Protection Act Compliance

We do not knowingly collect information from anyone under 13 years old.
Our website and services are intended for adults involved in real estate transactions.

Personal, Transaction, and Document Information

As a transaction coordination company, we often require:

  • Contact information

  • Property details

  • Contract documents

  • Timeline information

  • Transaction notes or files

This information is used strictly to coordinate your real estate transaction and is never sold or distributed to unrelated third parties.

Online Privacy Policy Only

This policy applies only to information collected online, not offline or through other channels.

Changes to Our Privacy Policy

If we make changes, we will update the policy on this page.

Contacting Us

Questions about this Privacy Policy can be sent through our contact page or by mail:

Crown Closings
[Insert City, State]

SMS Communications & Consent

SMS Communications & Consent

Crown Closings, LLC may send SMS messages only to users who have explicitly opted in to receive such communications.

Types of messages may include transactional updates, service notifications, and promotional messages related to our services.

Message frequency may vary. Message and data rates may apply.

You may opt out at any time by replying STOP to any message. For assistance, reply HELP or contact us at [email protected].

We do not sell, rent, or share your SMS opt-in data with third parties for marketing purposes. Your information may be shared only with service providers as necessary to deliver messaging services.